The host of this year’s ALBUM Conference, Warrington’s Own Buses, has made ‘demonstrable savings’ in its CCTV system since choosing the Journeo Portal to manage their CCTV systems.
“We saved the cost of the software license just by spending less time retrieving the footage cartridges from vehicles and managing the process. Every £1 we spend on the Journeo solution pays back at least £3 and the capital costs were paid back before the end of the first year.”
Gareth Mead, Commercial Manager for Warrington’s Own Buses, explains how the old situation was impacting them: “We process a lot requests for CCTV every month. Camera or system failures meant that we were often staring down the barrel of an insurance claim with no footage.”
As well as supporting insurance claim investigation, requests for footage come from many different sources. Some come from schools and colleges, to answer customer and service enquiries. The team in Warrington also receives requests for footage from the area’s police force.
Gareth adds: “With the old system, we used to have to wait for a vehicle to return to the depot, then send an engineer to access the DVR which is located behind a locked panel, and retrieve a cartridge. With all the extra man hours involved, it became an industry in itself.”
The Journeo Portal means that now footage can be retrieved remotely whilst the vehicle is still out on the road, enabling data to be collected much quicker, significantly reducing the hours involved. The Portal also monitors the entire CCTV system for any faults, ensuring issues are identified early, eliminating the risk of missing footage.
The Journeo system is designed to work regardless of DVR type, working across legacy systems in the fleet, allowing Warrington’s Own Buses to introduce new technology, but avoid the cost of large-scale hardware replacement or installation.
Gareth explains how the new system has saved money, as well as time: “We saved the cost of the software license just by spending less time retrieving the footage cartridges from vehicles and managing the process. Every £1 we spend on the Journeo solution pays back at least £3 and the capital costs were paid back before the end of the first year.”
Ted Beatson, Group National Sales Manager at Journeo, comments: “With the Journeo Portal it doesn’t matter if an operator has 10 or 1000 vehicles, efficiencies can be made from day one. Warrington’s Own Buses is the perfect example of a forward-thinking operator that is investing in the latest technology and reaping the financial rewards. We are delighted to be a technology partner and help them improve their connectivity and make significant savings.”
Gareth concludes: “With our new depot in place, and our new fleet of 105 zero-emission buses launching soon, I’m pleased to share that these vehicles will use the Journeo platform. We know that it pays for itself within a short space of time and to saves us money in the longer term too.”
The Journeo team will be on-hand at this year’s ALBUM Conference to share more detail about the solution and the savings that more bus operators can make.